Social apps take over SA smartphones

JOHANNESBURG, 14 October 2016:- For the second consecutive year, social media apps have dominated free downloads on all three major app stores in South Africa, namely Google Play for Android, the Apple App Store for iOS, and the Windows Store.

This is one of the key findings of of the South African Social Media Landscape study by technology research organisation World Wide Worx and media analytics company Fuseware. The headline findings released in September showed steady growth for most social networks, but the full report, released today, reveals just how deeply entrenched their mobile apps have become in South Africa.

The study is based on access to consumer data from seven major social networks, three app stores, and a corporate survey conducted among more than a hundred of South Africa’s leading brands.

WhatsApp in particular is dominant, topping the list of both iOS and Android downloads. Only in the Windows Store does it drop, down to third position, with its parent company Facebook enjoying number one position. Facebook is second in free iOS downloads and third in Android.

Facebook properties dominate the next two positions on iOS as well, with Facebook Messenger and Instagram rounding out the top four. The Google Play store has the same top four, in a slightly different order, with Facebook Messenger at two and Instagram also in fourth place.

Windows Phone has a slightly different mix, thanks to marketing emphasis by Microsoft, which has its own Podcast app in second, its cloud storage app OneDrive in fourth place, and the Microsoft-owned Skype in fifth. However, Facebook messenger lies sixth, giving Facebook three of the top six spots for free Windows Store downloads.

“It can be argued that Facebook currently owns mobile – but not necessarily its revenue,” says Arthur Goldstuck, MD of World Wide Worx. “Games completely dominate the top ten lists for highest grossing apps on iOS and Android, filling the entire top ten on each, as well as the top eight in the Windows Store.”

Fuseware MD Mike Wronski points out that smartphones have not been entirely taken over by entertainment impulses: “The occasional utility app does intrude in the list of most downloaded paid apps. The serious professional and business users of smartphones still want to combine their social and work lives on their handsets.”

The report shows that Facebook has grown by 8 per cent in the past year, from 12-million to 13-million, and Twitter by 12 per cent, from 6,6-million to 7,4-million users. Video sharing platform YouTube increased its user base marginally more, with a 15 per cent rise from 7,2-million to 8,28-million users. The biggest growth has come from photo sharing network Instagram, which rose 133 per cent, from 1,1-million to 2,68-million.

End

For more information contact:

World Wide Worx:
Arthur Goldstuck
Mobile: 083 326 4345
Telephone: 011 782 7003
Email: arthur@worldwideworx.com

Fuseware:
Mike Wronski
Mobile: 074 1041969
Email: mike@fuseware.net

SA cellphone users suddenly smart

A research study released today shows that the cellular habits of South African phone users have evolved dramatically in the past year as smartphones, mobile applications and the mobile Internet entered the mainstream.

The Mobility 2011 research project, conducted by World Wide Worx and backed by First National Bank, reveals that 39% of urban South Africans and 27% of rural users are now browsing the Internet on their phones. The study excludes “deep rural” users, and represents around 20-million South Africans aged 16 and above. This means that at least 6-million South Africans now have Internet access on their phones.

“Approximately 30% of FNB’s 2.6 million Cellphone Banking customer base is in the middle income segment. During the festive period for example, the FNB.Mobi site, which is generally accessed by the tech savvy via the internet on their Cell Phones, attracted high volumes of visitors. Cellphone Banking is becoming the preferred alternative as people across the board are driven by the ‘anywhere, anytime’ concept of banking.” says Ravesh Ramlakan, CEO FNB Cellphone Banking Solutions.

The big winner in terms of sites and services is Mxit, which enjoys the attention of 24% of cellphone users aged 16 and above (29% of urban, 19% of rural users). However, Facebook is catching up fast, reaching 22% of users, and in fact passing Mxit in the urban over-16 market, with 30% reach, versus 13% among rural users.

Twitter will also become a key mobile tool, almost catching up to MXit in the coming year, from a low 6% of cellular users at the end of 2010. The proportion of urban Twitter mobile users is exactly double that of rural users: 8%, against 4%.

“Twitter is the big surprise of the study”, says Arthur Goldstuck, managing director of World Wide Worx. “But it is being pushed so hard by media personalities, its time had to come”.

The most dramatic shift of all, however, is the arrival of e-mail in the rural user-base and its growth among urban users. There has been a substantial shift among the latter, with urban use rising from 10% in 2009 to 27% at the end of 2010. While the percentage growth among rural users is lower, the fact that it was almost non-existent a year before means the 12% penetration reported for 2010 indicates mobile e-mail becoming a mainstream tool across the population.

While cameras, diaries and games continue to dominate the list of features used on phones, FM radio and music players have become part of a mobile “Big Five”. However, there is a significant difference in the features preferred by urban and rural phone users. Three quarters of urban respondents (75%) use their phone cameras, but little more than half of rural respondents (55%). Music players on the phone get the vote of 53% of urban users, versus 36% of rural users. Surprisingly, the gap is reversed when it comes to games on the phone: 54% of urban users enjoy these, compared to 65% of rural users.

The Mobility 2011 project comprises two reports, namely the Mobile Consumer in SA 2011 and the Mobile Internet in SA 2011. It is based on face-to-face interviews with a nationally representative sample of South Africans, conducted towards the end of 2010.

m-Pedigree awarded the Grand Prix NetExplorateur 2011

At the fourth NetExplorateur Forum, the Grand Prix NetExplorateur 2011 was awarded to m-Pedigree. The Ghana-based project uses the mobile phone as a weapon against pharmaceutical counterfeiting with the aim of saving lives.

At UNESCO headquarters, Paris, Eric Besson, French Minister for Industry, Energy and the Digital Economy awarded the Grand Prix NetExplorateur to Bright Simons, founder of m-Pedigree, at a ceremony that also recognised nine winners of NetExplorateur of the Year awards. Every year, the Grand Prix NetExplorateur goes to the world’s best digital innovation.

m-Pedigree: saving lives with just a text message

Created in Ghana and successfully piloted in six African countries to date, the m-Pedigree platform is supported by technological partners such as Hewlett-Packard for IT infrastructure, pharmaceutical laboratories and government bodies. It makes instant authentication of drugs possible. Anyone can send a free text message to m-Pedigree quoting the code on the medicine’s packaging. The system sends back a message saying whether the product is genuine.

Fake medicine kills an estimated 2,000 people a day worldwide, chiefly in Africa and Southeast Asia. In some developing countries, fake medicine accounts for up to 25% of the market according to the WHO.

The NetExplorateur Forum: exclusive insight into the digital revolution

As the culmination of a year’s observation and analysis of the changes in digital society on a global scale, the NetExplorateur Forum was created in 2008. It has become an unmissable event at which 1,500 senior figures from business, politics and the media can grasp the most significant emerging initiatives and the most promising breakthroughs.

Thierry Happe, founder of the NetExplorateur Observatory, commented: “The Grand Prix NetExplorateur 2011 is an exemplary African initiative that delivers an exportable model, because fake medicine is now a global problem.”

The 9 NetExplorateurs of the Year 2011 (in addition to the Grand Prix)

CENSO 2010 (Brazil) The first fully digital national census of almost 200 million people.

HAL (Japan) A robot suit that enhances the muscle strength of people with reduced mobility and helps the human body in the hardest physical tasks.

FLATTR (Sweden) The first voluntary micropayment platform for rewarding the creators of digital content, with no amount too small.

E-SKIN (USA) A synthetic skin that gives robots a sense of touch.

LEWATMANA (Indonesia) A collaborative platform for beating the traffic in Jakarta.

OBAMI (South Africa) Creating a dedicated portal for schools through the social network concept.

NATURAL SECURITY (France) A biometric authentication system making electronic payment easier and safer.

MYTOWN (USA) Turning the real world into a Monopoly board where players can buy their favourite places to win points and deals.

DATASIFT (UK) A system that analyses messages from social media in real time.

Naked CEO: Where we are with Tech4Africa

Please note that I’m writing this in the spirit of the “naked CEO” theme 😉

About 8 weeks ago I sat down to write a blog post entitled “Why do Tech4Africa?”, primarily dealing with the negative sentiment around the lack of “diversity” in the speakers and my frustrations with what I consider a limiting and naïve point of view. After re-reading it a few times, I decided not to post it, even after 4 hours of writing until 2am on a Sunday morning.

Since then, I’ve been overwhelmed both how much positive feedback there has been, by how positive our partner discussions have been, how willing people have been to help, and by how great the team is that we’ve assembled to make it all happen. Writing something that was in response to a small part of the overall discussion felt lame and defensive, so I didn’t.

So this blog post is about why, where we are, and where we’re going.

So, why are we doing TECH4AFRICA?

A lot of people have asked why do TECH4AFRICA, so here it is:
Africans are natural innovators and entrepreneurs, and I think that gradually the conditions are aligning to create an environment where a combination of access to cheap bandwidth on cheaper hardware, and readily available commodity infrastructure, is going to spark the innovation that will create products for large local and global markets.

My thinking is that Africans can compete by being innovative and creating products that are either global in scale, or that solve problems for large local markets (note that I said a “large local market”, not just “local market”).

So after 4 years of trying to get it off the ground, where the reasons have changed depending on where I was as a person, I think it boils down to anger and pride.

Anger at how far Africa is behind the US and Europe (wrt technology of course, I’m not commenting on anything else) in a 200+ million people market full of frontier opportunity, and why the tipping point seems so far away.

Pride because I can see the potential in the people I speak to, the products I’ve looked at, the interns I’ve hired and the honest intent I’ve witnessed.

So, we want TECH4AFRICA to help precipitate that innovation, give people the global perspective, awareness, skills and knowledge needed to execute their ideas, and the connections to make things happen. We want to light a spark, to let the world know that Africans can build great products.

I would derive great personal satisfaction from knowing that two engineers, a UX person and an angel met at TECH4AFRICA in 2010, and they went on to build the next 37Signals, Amazon, CraigsList, DropBox, eBay, FreshBooks, Gumtree, Jobserve, MailChimp, Mimecast, Moo, MyDeco, MyHeritage, PayPal, Salesforce.com, Skype, SongKick, Thawte, Twitter, Wonga, WordPress or any of the current Top 10 iPhone and Android apps.

The jury is still out on a lot of current local innovation, but we’re hopeful that in the future they will be shining lights of what we can be done.
That said, the conference is not about technology for sustainable development, technology outsourcing or BPO, but it is about driving innovation on the web and mobile in Africa.

We’re bringing out international speakers so that delegates can learn from the best in the business

The hardest part of doing a conference like this for the first time is that you have to “ham and egg it”. As well as dealing with cashflow limitations until there is enough partner participation to make cashflow less of a problem, you have to get great speakers lined up so that delegates and partners take you seriously. I’m happy to say we’ve done that.

I’m extremely proud of the speakers we’ve got coming to Africa (many for the first time), because they are amongst the best in the world at what they do.
I’m really confident that anyone attending TECH4AFRICA is going to walk away better off, simply because we don’t get access to these kinds of people, thinking and experience in Africa. So I would encourage anyone attending to be like a sponge, and soak up as much as possible.

Take a peek at our international speakers.

We’ve got great local speakers too

The above notwithstanding, we’ve also got great African speakers that really do give inspiration for where technology in Africa is going.
It’s been incredibly tough finding good people who understand what we’re trying to do, as well as finding speakers who have demonstrable real world experience and success behind them. I think that we’ve struck a good balance and that our speaker lineup reflects that.
Bottom line is that for the first time in Africa, we’ve got around 70 speakers talking about cloud, infrastructure, mobile, web 2.0, social media, search, funding and startups, so there is going to be a lot of great content for delegates.

Take a peek at our local speakers.

We’re actively going after the outrage

Jason Fried asks “where is the outrage”, and I agree with him mostly, so in this regard we’re actively trying to stir the pot a little, to ruffle some feathers and get some real conversation going.

I’m a firm believer in great debate, so the conference is an attempt to bring global perspective to a small market (active users, revenue; not people) which I think for the most part lives in an arrogantly myopic bubble, lacking the fundamental skills and experience necessary to build great products. And that’s aside from government and large institutions that seem blissfully unawares of how far behind they are falling.

For me, that perspective is found with people who have real global experience and thinking, and also from people that aren’t necessarily blogging and tweeting about it, but are actually doing it.

So we’re trying to get to the bottom of some important issues, not pat everyone on the back and say “well done”, where we’re still left in the same boat we were in yesterday. We want to shake up the status quo, ask the tough questions, shine lights to show the way, and join the dots for people.

We’re stepping away from the circle jerk

I’ve had many people mention the familiar (South) African circle jerk of the same speakers at every tech conference, so we’re actively trying to avoid that and find speakers who are able to get to the real brass tacks of the issues we face at the bottom end of a dark continent, without pulling punches.

Again, often the people that are doing stuff worth talking about are not on Twitter and are not blogging, so we don’t know about them on the social web, but they are around and we’re doing our best to find them so delegates can learn from them.

We want our audience to derive real value from the event, so the combination of great speakers, going after the outrage, and stepping away from the circle jerk should go a long way to create that value.

Take a peek at our schedule.

We’re creating inspiration and momentum for the doers

A week or two ago we announced that SeedCamp will be at Tech4Africa this year.

The reason I’m so happy about this is that there is a very clear disconnect in the venture funding lifecycle in Africa. It should be something like: start -> friends & family -> seed -> angel -> Series A VC -> Series B etc VC; but there seems to be a disconnect at the seed / angel / Series A VC phases. At the same time, the costs involved in taking products to the global market are almost inaccessbile for bootstrappers or organic growth, and the local market is not big enough to use cashflow from that to go overseas and be aggressive. The result of which is that it’s much, much harder to be inspired, create momentum, build and bootstrap a product to a point where VC’s can step in and help scale.

SeedCamp addresses this issue, has done so successfully in Europe, and I’m hoping will be a step in the right direction for innovators in Africa.

Find out more about SeedCamp.

We’re creating opportunities for people that should be there

This week we announced that through Old Mutual, we’re able to offer 17 seats to people that could otherwise not afford to go, which is fantastic.
Of course, we’d love to make the conference free for everyone but that’s not realistic, so this kind of opportunity really does level the playing field somewhat.
I’m hoping that next year we can add another 13 spots, and get formal mentorships going for all 30 folks.

Find out more about the Old Mutual Scholarships.

We’re modelling TECH4AFRICA on SxSW

I’ve had the good fortune to go to SxSW 3 times since 2006. I can categorically say that it really did change things for me at that stage of my life, and I can point directly to lifechanging events and thinking that was precipitated by SxSW.

I’ve been to a lot of conferences in the last 10 years, and the ones that I’ve enjoyed the most are Future of Web Apps (FOWA), and SxSW. They were enjoyable because they were relaxed, informal, the speakers were accessible (I can remember having a great discussion with Evan Williams about start-ups, when he still had a ponytail and was doing Odeo), had great content, and I met great people. The best conversations were in the hall, and at the parties.

The conferences I didn’t enjoy either had too many exhibitors, too little content, too many suits and ties, the speakers were aloof and there were not enough opportunities to meet people.

So that’s why we’ve chosen the format we have for TECH4AFRICA. We’re implementing a “no ties” policy. We’re encouraging speakers to mix and interact with delegates. We’re creating spaces where people can meet each other to talk about stuff. We’re making sure there is 15 mins at the end of a talk / panel, for delegates to ask the questions relevant to them.

Next year we’ll open up a panel picker for people to offer their own topics which other folks can vote on, and we’ll look at adding another day if it makes sense.
I’ve grown up a little more

I’m as frustrated as the next person by the lack of “diversity” candidates when looking for speakers that can sit down with globally recognised individuals and talk turkey with them (people who “have already done”, not “busy launching” or “talking on twitter”).

But I’m also fundamentally against the idea of adding people to the lineup that are simply not at the same level for whatever reason. Can you imagine what it would feel like to sit down and talk with speakers who really have cut the mustard, and realise that you’ve got absolutely nothing to add to the conversation when the microphone is passed to you?

As an inherently positive person who generally sees the good in things before the bad, I was quite taken aback at how critical or arrogant some people were with little or no real background information to inform their criticism or comments, about the above, and other issues.

But right now I’m not letting it bother me – we’re doing our level best to address all obvious concerns one might encounter when setting up a tech conference in Africa – and that’s going to have to be enough.

We’ve put together a great team to make it all happen

We’re on top of the enormity of a conference this size, with so many speakers (circa 65) and minute logistical details to attend to, and it’s only through the team that we have involved that it’s all coming together quite nicely.

Added to that, the partners that have come on board (which will be announced over the coming weeks) really have displayed a commitment to an African renaissance built on the knowledge economy, and after almost 9 years in London waiting for things to align, it’s exciting.

Thank you Bakhona, Brett, Brondie, Craig, Chrissy, Dorothy, Eve, Gerritt, Gugu, Ian, Justin, Neli, Nicolas, Sphamandla, Stephen, Tania and Thando, it really wouldn’t happen without you all 😉

I can’t wait for August 10th!

Infrastructure: Mobile & Wireless at Tech4Africa

Living in today’s day and age we are bombarded with new information all the time. Community news from users on platforms such as Twitter, are breaking news before as it happens. The issue with this though, is that we are not always connected. We rely on mobile connectivity and wireless infrastructure to try and keep us connected as efficiently as possible.

At Tech4Africa, we will be discussing some of the key factors when it comes to Mobile & Wireless connectivity in South Africa & Africa.

Some of the great speakers talking about Mobile & Wireless infrastructure include Agosto Liko, Patrick Kayton, South African Internet guru Arthur GoldStuck & Angus Robinson amongst others.

The indomitable Justin Spratt will also be sharing his views in a session called “Circumventing Monopolies with VoIP and Wireless”, where he will be taking a look at how the fixed line monopolies of Africa are rapidly being overtaken by new Mobile & Wireless technologies.

Another fantastic session scheduled for later in the day, on the 1st day of the conference, is a panel discussion aptly titled “Mobile Content for Grownups, Being Clever with the simple”. Panelists include Steve Vosloo from the Shuttleworth Foundation, Fritz Ekowge & Stefan Magadalinski representing Kenya’s largest Mobile directory, Mocality, are just some of the big names talking about how our “mobile lives” have changed since the grand old Nokia 3210 ring tone days. Content is important today and they will look at where the mobile industry is going, and how to ensure it is world class.

These are just some of the exciting Mobile and Wireless infrastructure talks you can look forward to at Tech4Africa. Check our full schedule to find our more.

We are also running workshops (10th and 11th of August) featuring some of the best world’s leading minds in the fields of technology architecture, user-interface and product development; check them out here.

Be sure to register soon, as the early bird tickets are being scooped up rather quickly.

Image by Creative Commons / Google (Image)